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Engineering Solutions for Consumer Appliances
Consumer Appliances Home > IT Services > Integrated Engineering Solutions >Consumer Appliances
 
 

Overview


Refrigerators Washers & Dryers Dishwashers Cooking Range Small Household Appliances
Product localization, gaining access to new technologies and features, increased functionality, and leveraging industry best practices will become important drivers of engineering services offshoring in the consumer appliances industry.

As one of the most comprehensive solution providers for the consumer appliances industry, Mahindra Satyam brings more than a decade long experience of design to build across product categories such as refrigerators, washers and dryers, cooking range and household appliances.

Our key strengths include:
  • Cost-effective products for emerging markets
  • Smart grid connectivity solutions
  • Cost savings through value engineering and global sourcing
 
Why partner with us?
  • Partner at all stages: Product sustenance to innovation
    • Contribution to multi-generation product and technology plans
    • Total ownership of ‘Derivative/NPI’ programs
    • Strategic benchmarking, value analysis/value engineering and LCC sourcing
    • Homologation, testing and certification for regulatory compliance

  • Global presence for global programs

  • Process rigor for robust designs

  • Ecosystem to innovate
    • Domain expertise from industry and academia
    • Manufacturing and sourcing, testing and validation

  • Dedicated labs for design, verification and validation

  • Understanding of global standards, certification requirements and quality procedures including REACH compliance
 
Download the Consumer Appliances Flyer

Areas of Expertise
  • Refrigerators
    • Energy roadmap for meeting future energy regulations
    • Green engineering using alternate foam, refrigerant qualification and vacuum panels
    • Center of Excellence (CoE) on structures and storage systems
    • Strong on feature development and implementation
    • Complete controls design, programming and optimization of system
  • Washers and Dryers
    • Design optimization of components/system for wash and spin performance improvement
    • Steam clean
    • Conversion of the washer/dryer pedestals into functional utility products such as mini dryer
    • Smart washers for future integration with utilities
  • Dishwashers
    • Design of hydraulics, structural systems and controls
    • Optimized rack design and tine positioning for improved wash and dry performance
    • Sensor-based systems to improve wash performance
    • Feature implementations such as automatic sensor-based dispensing, front/sleek-top controls, LED lighting etc.
  • Cooking range
    • Oven cooking performance improvement, airflow management, heat management etc.
    • Strong in structural design of doors, oven cavity, cook tops and maintops
    • Improving appearance of controls, knobs, grates, finish
    • Development of controls, embedded programming and friendly consumer interface
  • Small Household appliances
    • Product localization and electro-mechanics
    • Industrial design, design of modular systems, reverse engineering, digital mock-up and human machine interface
    • Product testing for EHS/Regulatory requirements (RoHS, UL)
    • Documentation control management and sourced product management support
 

Case Examples
  • Demand response solutions for smart appliance: Act as partner for technology and solution implementation

  • Development of common software architecture code and application code for different display devices & HMI, which could be reused in multiple product lines such as refrigeration, range, laundry and dish

  • Development of service diagnostic tool for refrigeration technicians to aid in identifying root causes of boards failures

  • Refrigerator new platform subsystem design: Design of complete structure and storage subsystems for new refrigerator platform

  • Refrigeration cooling system standardization: Standardization of refrigeration cooling system across different 25cu.ft platforms. Realized an annualized project saving of US $1.6 million for the customer

  • Frameless door for cooking appliances: Elimination of door liner and frame tape assembly with design of new integrated liner for built-in oven product. Savings of over $2 million for the customer in one year

Highlights
  • Recognized engineering partner for top Consumer Durable majors delivering value for 10+ years
  • Innovation focus: Co-created 85+ global patents (40+ granted patents, ~50 applications filed and 150+ Invention disclosures)
  • Development of cost-competitive product for emerging markets - Contributed to 100+ New Program Introductions (NPIs). Helped customer double the number of NPIs
  • Development of smart grid connectivity solutions - digital signal processing, power control & management and wireless communication (zigbee, bluetooth & wi-fi)
  • Lightweight event-driven common software architecture for enhanced modularity and reusability for future programs
  • $150+ million cost savings through Value Engineering
  • Proven LCC Sourcing: 20-25% savings on sourcing from China
 

Customer Testimonials




“Sincere thanks to each and every team member. Your dedication and commitment throughout the program has allowed us to deliver to the consumer a high quality great looking product. Mahindra Satyam engineers have provided the business a product that not only is profitable but will provide a base for other new and exciting products. We have delivered this product to market on time, at cost, and with the right features and quality. Without each and every one of you we could not have achieved this successful launch and become the team we are!!”
 
   - Global appliances manufacturer  

Reduce Time to Market

Delays—whether from economic downturn, geopolitical problems, or other reasons—equal lost opportunity and revenue. We understand the importance of giving wings to ideas and work towards reducing time-to-market.

Our expertise in Engineering and PLM, along with our Global Delivery RightSourcing™ Model, help A&D companies quickly bring concepts from design to manufacturing. We thoroughly evaluate new products or components for technical feasibility, in a process that includes a review of conceptualization, design, prototyping, and commercialization. We apply a wide spectrum of engineering services in CAD, CAM, CAE, PDM, and customization.

Our service portfolio includes end-to-end PLM implementation services that encompass Process Consulting, PLM System Selection, Product Configuration, BOM, Product Release Management, and Change Management, as well as PLM integration with other enterprise systems, and Product Support and Maintenance.

Enhance MRO Process Efficiency

To ensure streamlined MRO, we leverage an experienced Repair and Development Engineering (RDE) team, which features hands-on experience in line maintenance, structural repairs, power plant repairs, and operational and functional checks of aircraft systems. We help clients:

  • Develop new repairs for engine/airframe components beyond repair manuals
  • Develop new repairs for new commercial aircraft programs and new commercial engines programs
  • Assess damaged part reports for faster return to service
  • Analyze damage tolerance, static, and stress for critical flight safety parts and sub-assemblies with FMEA and FTA
  • Manage design changes or modifications to parts/components experiencing repetitive failures in service/operation
  • Update repairs in repair manuals
  • Check for repair applicability of existing part numbers
  • Update repair applicability for new part numbers introduced

Think“Enterprise” – Leverage Information

Successful organizations in the A&D space represent models of collaborative design, manufacturing, supply chain, and process excellence. Their success depends largely on their ability to leverage technology that enables collaborative business models.

We understand the need for a solid transactional backbone (ERP) to enable greater visibility into global spending and to aggregate demand to best suppliers. We have a large and talented pool of professionals, comprising the right mix of domain experts, functional & technical consultants. These professionals optimize ERP and EAI solutions to help integrate business processes across the entire organization. We offer:

  • SCM services that ensure demand generation and fulfillment cycles
  • CRM services that maximize sales, improve service efficiencies, and enhance customer loyalty
  • BI solutions that enable fast decision-making
  • SOX compliance solutions that prepare for first-time and sustained compliance via business processes improvements

Apart from the above-mentioned ones, we deliver supply chain visibility and security through a business solutions lab that builds and simulates solutions.

Adopt Emerging Technology

Digital Manufacturing

Beset by long manufacturing lead times, cyclical demand, and geopolitical instability, A&D companies stand to make dramatic gains from digital manufacturing. Our Digital Manufacturing Solution Center transforms the way companies define the manufacturing processes.

RFID

With the definition of data standards and development of ceramic smart tags, the A&D industry is set to proliferate the use of RFID technology. While today's RFID programs are largely limited to supply chain visibility, they may soon be used to monitor asset conditions in real time.

Our RFID practice, complemented by best-of-breed partners from RFID hardware, middleware, and integration organizations, helps clients in areas such as:

  • Supply chain management
  • Retail shelf and back-room management
  • Logistics and transportation
  • Warehouse management
  • Production tracking
  • Work in progress — Just-in-Time
  • Asset tracking and yard management
  • Real-time location system
  • Auto-ID emerging technologies (Sensor networks, wide area wireless LANs, etc.)

In addition, we ensure that RFID technologies work seamlessly with major ERP, supply chain execution, retail, transportation and manufacturing execution systems (MES).

Enhance Product Safety and Reliability

The A&D industry leaves little room for product failure. We recognize the need for stringent precision, accuracy, safety, and reliability in building a failsafe systems and sub-systems.

Our avionic solution expertise helps A&D companies build products that work right, the first time and every time. Our services include embedded engineering, DSP, VLSI design, and real-time system/code analysis. With support from our System Architecture Group, we provide technology-intensive solutions and products that meet even the most stringent International Quality Standards for aerospace.

We have a strong team implementing aerospace standards and excellent knowledge and experience executing projects that comply with:

  • DO-178B considerations for software
  • DO-254 guidelines for hardware
  • Systems and software safety and certification, as per ARP 4761 and ARP 4754.

Outsource, Migrate, Upgrade

In Aerospace & Defense industry, the ability to innovate is critical.

At Mahindra Satyam, we recognize the need to align IT with rapidly changing business needs. Our application outsourcing team features superior technical skills in various platforms. Whether it is building from the scratch or converting legacy applications, we enhance businesses with strong application development/conversion capabilities.

Additionally, we offer development/enhancement and maintenance services across all packaged and non-packaged applications, and perform them at very high levels of maturity, reducing the cost of ownership considerably.

 

Focus on Core Competence

Many A&D companies focus on their core competence by partnering with Mahindra Satyam BPO, our BPO arm. Mahindra Satyam BPO understands the A&D market, and can manage an organization's critical, non-core business processes.

Mahindra Satyam BPO provides cost efficiencies, quality processes, round-the-clock operations, unmatched infrastructure, and committed professionals. Its highly scalable, globally networked and secure offshore computing and physical infrastructure combine with a unique onsite/offsite/offshore delivery model to deliver exceptional ROI.

 
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